Services  |  Strategic Assessment and Planning

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ITem's senior management team understands the process of any strategic planning effort has many components, each of which contributes to the success of the overall plan. Common problems may hamper efforts within each of these individual components:

  • Statements of purpose, missions and values are frequently confused and misapplied from their intended purpose within the planning process.
     

  • The blurring of long-term, qualitative goals with short-term, quantitative objectives hinders commonly accepted measurement of the success of the plan.
     

  • The lack of baseline and subsequent sample data on identified critical success indicators eliminates the ability to accurately monitor progress against the plan.
     

  • An unfortunate majority of strategic plans gather dust for lack of ongoing monitoring, control, and update functions.
     

  • The creation of IT budgets, annual work plans, and staffing plans without direct reference to the "umbrella" strategic IT plan may misallocate critical resources.

Finally, the lack of widespread dissemination and publication of an approved strategic plan prevents the institution's synergy in achieving the plan and its sense of success over time. Most academic institutions have a mature, comprehensive institutional strategic plan; however, few institutions have optimized the linkages between their institutional strategic plan and their IT strategic plan. Lessons learned from the first process are seldom shared with the second - a practice that needs to be addressed.

ITem professionals understand the two keys to a successful refocusing of a strategic IT plan include the involvement of all key stakeholders within the institution, and the skilled facilitation of the comprehensive planning process. Anything short of this combination will surely miss the mark and jeopardize the institutional IT environment.